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Last updated: February 2026

Terms of Service

About the Operator

JustPetly.com is a service operated under the registered Trade Name M.V. RENTIVO TECHNOLOGIES (Reg. No. 676803, Record No. 41502449), registered under Cap. 116 of the laws of the Republic of Cyprus, with registered address at Tillirias 10, Block A, 4th Floor, Office 43, Germasogeia 4045, Limassol, Cyprus (the ‘Operator’, ‘we’, ‘us’). By using this website, you agree to enter into a contract with the Operator. All enquiries: contact@justpetly.com.

1. Acceptance of terms

By accessing or using Justpetly (the 'Service'), you agree to be bound by these Terms. If you do not agree, you may not use the Service.

2. Bookings

All bookings are agreements between the pet owner and the hotel partner. Justpetly facilitates the booking and payment but is not a party to the boarding contract.

3. Payments

Payments are processed by Stripe. Justpetly does not store full card details. Refund and cancellation policies are set by each hotel and shown prior to booking.

4. Hotel partners

Hotel partners are independent businesses. Justpetly verifies basic information but does not warrant the quality of any specific stay.

5. Reviews

Only owners with confirmed bookings can leave reviews. We may remove reviews that violate our guidelines.

6. Limitation of liability

Justpetly is not liable for any direct, indirect or incidental damages arising from a hotel stay. Owners should always confirm vaccination, insurance and medical needs with the host.

7. Changes

We may update these Terms at any time. Continued use after changes constitutes acceptance of the new Terms.

Cookies & analytics

We use privacy-friendly Umami analytics (no cookies, no personal data) to understand which pages help pet parents most. Booking, login, and language preferences use functional cookies. See our Privacy Policy.